Support

Please communicate with your MarkitServ, Traiana, TriOptima & Reset contacts through your usual channels, or through one of the email addresses below.

MarkitServ

Contact the relevant MarkitServ support team

Documentation Portal

 

MarkitWire General
markitwire-support@osttra.com

MarkitWire Onboarding
markitwire-onboarding@osttra.com

API
integration@osttra.com

Trade Manager Support
otm-support@osttra.com

Trade Manager Onboarding
otm-onboarding@osttra.com

TradeServ Support
tradeserv-support@osttra.com

TradeServ Onboarding
tradeserv-onboarding@osttra.com

FX TradeSTP Support
fxstp-support@osttra.com

FX TradeSTP Onboarding
fxstp-onboarding@osttra.com

T-Clear FX Support & Onboarding
tclearfx-support@osttra.com

Regulatory Reporting
regreporting@osttra.com

Dealhub Support
dealhub-support@osttra.com

Traiana

Contact the relevant Traiana support team

FX and Credit applications
FX-support@osttra.com

CFD/Equities/Fixed Income
HXA-support@osttra.com

Limithub
limithub@osttra.com

FX and Credit Onboarding
FX-onboarding@osttra.com

Netlink Onboarding
netlink@osttra.com

Connectivity
connectivity@osttra.com

Normalisation
normalisation@osttra.com

Harmony Adoption
harmonyadoption@osttra.com

TriOptima

Contact the relevant TriOptima support team

triResolve
triResolve-support@osttra.com

triResolve Margin
margin-support@osttra.com

triCalculate
triCalculate-support@osttra.com

triReduce
triReduce-support@osttra.com

triBalance
triBalance-support@osttra.com

Reset

Contact the relevant Reset support team

reset@reset.net

Singapore: +65 6964 3080

Services