Pre-Trade
    Post-Trade Processing
    Trade Lifecycle Services
    Optimisation
    Analyse
    Optimise
    Back
    Search

      Customer Service Update

      Customer Service Update

      We are pleased to report that all OSTTRA services are operating normally following a third party issue that has caused widespread disruption to firms globally.

      The majority of our platforms were not directly impacted by the issue, with the exception of a partial disruption in a small subset of services which has been resolved. We have communicated directly with any customers affected by this disruption.

      Customers may experience intermittent processing delays as 3rd parties on our network recover their services: OSTTRA will continue to monitor the situation and take any action required to ensure delayed communications are rapidly processed when systems come back on line.

      If you have any questions or concerns around this issue, please contact our Client Services team via the channels listed here.

      Services
      By Asset Class
      By Workflow
      Pre-Trade
      Post-Trade Processing
      Trade Lifecycle Services
      Optimisation
      By Solution
      OSTTRA Terms of Use
      Disclaimer
      Privacy Policy
      Cookie Policy
      Modern Slavery Act
      Legal and Regulatory Disclosures
      Code of Conduct
      OSTTRA Terms of Use
      Disclaimer
      Privacy Policy
      Cookie Policy
      Modern Slavery Act
      Legal and Regulatory Disclosures
      Code of Conduct
      ©2024 OSTTRA Group – All Rights Reserved
      Site by Pink Green